30-Day Money-Back Guarantee

At MicrOmics Technologies, we want you to shop with confidence. That’s why we offer a 30-Day Money-Back Guarantee on eligible purchases.

1. Eligibility for a Refund

• The return request must be initiated within 30 days of receiving the product.
• Proof of purchase (order confirmation or receipt) is required.
• Products that are damaged due to misuse, neglect, are not eligible with some exceptions.

2. How to Request a Refund

To initiate a return and request a refund, please follow these steps:

1. Contact Us: Email us at support@micromicstech.com or use our Contact Form with your order details.
2. Receive Authorization: Our team will review your request and provide a return authorization if applicable.
3. Return the Product: Ship the item back to our return address at 1161 E 1010 N Spanish Fork, UT 84660 United States using a trackable shipping service.
4. Refund Processing: Once we receive and inspect the item, we will process your refund within 5-10 business days to your original payment method.

3. Refund Policy & Processing Time

• Refunds are issued to the original payment method used during checkout.
• It may take 5-10 business days for the refund to reflect in your account.
• Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges & Store Credit

If you prefer an exchange or store credit instead of a refund, please indicate this when submitting your return request. Exchanges are subject to product availability.

5. Exceptions to the Guarantee

The following items are not eligible for our 30-Day Money-Back Guarantee:

• Final Sale or Clearance Items
• Wholesale

By making a purchase on MicrOmics, you acknowledge and agree to the terms of our 30-Day Money-Back Guarantee.